Real time notification system to control and eliminate critical network events by alerting network maintenance staff for quick recovery actions.

Real time notification system helps to control and eliminate critical network events by alerting network maintenance staff for quick recovery actions. Negligence in timely control steps can impose serious threats on network integrity. For this, a comprehensive unified notification system is required to inform network maintenance staff through Email, SMS or Call for quick response/actions.

It is targeted to overcome challenges in IT/telecommunication enterprise where critical network states are not being reported to technicians/engineers in real time resulting in severe and prolong network outages. With this notification solution, operation's staff will have quick and better understanding of initial situation that will minimize the impact of network outages by timely actions. Also Staff duty compliance can be improved dramatically with the implementation of unified notification solution

Solution Overview

• Notification system for the intimation of alerts or events over Call, SMS and E-mail
• Open architecture for extending corporate data of wireless networks to mobile users of the enterprise
• Help increasing business productivity by delivering critical enterprise content to make timely decisions
• Easy and flexible integration with existing enterprise infrastructure
• Bi-directional, scalable and reliable solution for cost-effective operational environment
• Robust text to speech conversion feature to send alarms notification over call
  
• Notifies events to group of users to simplify operational workload
  
• Smart data formatting to send graphs or health charts for easy management
• Operates on a pre-fed escalation matrix defining communication hierarchy to report critical thresholds
  

 

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